Privacy Focused

Privacy Policy Commitment Statement

We protect your privacy and honour your rights at Halorinexp

Introduction to Our Privacy Values

At Halorinexp, we understand the importance of privacy and are committed to handling your personal information with care and transparency. This privacy policy explains our practices in line with Australian requirements.

By accessing or interacting with our website, you agree to the collection and use of information as outlined below. We regularly review and update our approach to ensure your rights are upheld.

What Information We Collect About You

We gather information directly from you and via automated means, such as browser cookies, to provide tailored services and communicate effectively.

Direct Information You Provide

Full name provided during contact requests or account sign-up
Contact details including your email address or phone number
Feedback, questions, or communications you initiate with us
Preferences set in your personal account or on our site
Other voluntary information shared through your site use

Automatic Data Collected

Device type and unique identifiers used to access our website
Cookie information stored in your browser during site visits
Browsing habits, such as visited pages and session times
IP address and general geolocation for service security
Usage statistics for continuous improvement analysis

How We Use Your Information

Your data helps us deliver services, personalise content, and enhance your experience while ensuring compliance with relevant laws.

To facilitate account creation and login where applicable
To communicate key updates or respond to your enquiries
To provide tailored site content and user experience
To monitor website trends for service improvements
To ensure compliance with Australian privacy regulations
To maintain the security of our systems and your data
To deliver important notifications when necessary

Our Promise: We value your trust and prioritise transparency. Any data shared is managed responsibly and under strict Australian privacy standards.

Data Sharing and Disclosure

Information may be shared with partners or authorities if legally required, always in compliance with privacy legislation.

Working with Service Providers

Third-party vendors may process your data for services like analytics or security—each required to adhere to confidentiality obligations.

Legal and Regulatory Requirements

We may disclose your data to comply with laws, respond to legal processes, or protect our legal rights when necessary.

Aggregate and Anonymous Statistics

We analyse trends using anonymised data without identifying individuals.

Your Data Rights and Choices

You can request access, rectification, or deletion of your data. Our team supports your privacy rights in line with Australian law.

Request a copy of your personal information held
Ask us to correct inaccurate or incomplete information
Request erasure of data no longer necessary for services
Receive your data in a structured, common format
Object to certain uses or processing of your data
Limiting use of your data where you have ongoing concerns

To exercise your privacy rights or submit questions, contact us using the details provided at the end of this policy.

Information Security Practices

Safeguarding your information is essential. We employ technical and organisational measures to prevent unauthorised access.

Technical Security Measures

Data encryption during storage and transmission processes
Firewalls and intrusion prevention systems in place
Regular security audits and vulnerability checks
Automated monitoring for unauthorised access attempts

Organisational Security Policies

Staff training on privacy and data handling procedures
Role-based access controls within the organisation
Internal policies for incident management responses
Routine reviews of privacy and compliance processes

How Long We Keep Data

We retain personal data only as needed for our services or to meet legal and contractual requirements. Unnecessary information is securely deleted.

Account details for as long as your profile remains active
Recorded usage history retained for service optimisation
Support communications held for reference and analysis
Transaction records stored in compliance with law
Preferences stored only with your explicit consent

Retention durations are regularly reviewed and updated per industry best practices.

International Data Transfers

Where personal data moves outside Australia, we ensure safeguards align with Australian privacy standards and regulatory guidance.

Agreements with international partners for adequate protection
Use of standard contractual clauses where required
Compliance with Australian privacy principles for data
Risk assessments before authorising transfers abroad

Use of Cookies and Tracking

Cookies serve to personalise your experience and analyse site performance. You can manage cookies in your browser settings.

Different Types of Cookies We Use

Strictly necessary for site functionality and security
Gather analytics to enhance website speed and performance
Remember your preferences for a customised experience
Enable enhanced features and convenience on our site

Adjust browser settings anytime to manage cookies preferences.

Privacy Policy Updates

We may revise this privacy policy to reflect regulatory or business changes. Review this page for the latest information.

Notification via the website when changes are significant
Email alerts to registered users about key updates
Prominent notices posted within your account dashboard
Updated effective dates displayed alongside policies

We encourage you to periodically review our policies.

How to Reach Our Privacy Team

Halorinexp

Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Phone: +61-2-8187-2615

Email: content@halorinexp.com

This policy was last updated December 23, 2025

Effective from December 23, 2025